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The end-to-end business process from receiving a customer order through to collecting payment. Includes order management, credit checking, fulfillment, shipping, invoicing, and cash collection.
The average number of days it takes to collect payment after a sale. Calculated as (Accounts Receivable / Revenue) x Number of Days. Lower DSO means faster cash collection.
Current assets minus current liabilities. Represents the liquid capital available for daily operations. Optimizing working capital means reducing DSO, optimizing inventory, and managing AP strategically.