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Customer Success

Case Studies

Real enterprise transformations across industries and tiers. See how organizations achieve measurable business outcomes with our platform.

MCB

Meridian Consumer Brands

Consumer Goods / CPG|Enterprise OrchestrationTier 2
12 weeks deployment

Unifying Oracle, Salesforce, E2OPEN & Blue Yonder: from 4 siloed systems to one intelligent nerve center — $41M in recovered value across 30 countries

Recovered Enterprise Value
$0 visible$41M
Unlocked
Order-to-Cash Cycle
38 days14 days
-63%
Promotion Stockout Rate
23%4%
-83%
Invoice Dispute Rate
14%2.1%
-85%

"We had Oracle, Salesforce, E2OPEN, and Blue Yonder — world-class systems individually — but together they were a $41M blind spot. This platform didn't replace our technology; it made our technology actually talk to each other for the first time. I went from managing 4 dashboards with conflicting numbers to one command center where I can trace a trade promotion in Salesforce all the way through Blue Yonder's fulfillment, E2OPEN's supplier response, and Oracle's cash collection — in real time."

Robert KagameChief Executive Officer, Meridian Consumer Brands
AGI

Apex Global Industries

Multi-Industry|Enterprise OrchestrationTier 2
8 weeks deployment

From fragmented ERP silos to unified real-time intelligence in 9 months

DSO Reduction
52 days33 days
-36%
Forecast Accuracy
82%97%
+18%
Revenue Tracked
Fragmented$32.4M
Unified
Gross Margin
Unknown50%
Visible

"Before this platform, I was making decisions based on 3-week-old spreadsheets. Now I see revenue, margin, and fulfillment in real-time. Our DSO dropped 36% in the first quarter alone."

Marcus ReinhardtChief Financial Officer, Apex Global Industries
NHS

Nordic Health Systems

Healthcare|Pilot AcceleratorTier 1
6 weeks deployment

Rapid proof of impact: identifying $3.2M in savings within 6 weeks

Procurement Savings
$0 identified$3.2M
Found
PO Processing Time
5+ days4 hours
-96%
Contract Compliance
61%94%
+54%
Touchless Invoices
12%78%
+550%

"We needed proof that integration would work across our complex hospital network. The pilot delivered $3.2M in identifiable savings in just 6 weeks. We've already upgraded to Enterprise tier."

Dr. Ingrid JohanssonChief Procurement Officer, Nordic Health Systems
LRG

LuxeMart Retail Group

Retail|Platinum Transformation SuiteTier 3
16 weeks deployment

Full omnichannel transformation: $47M in enterprise value unlocked across 200+ stores

Enterprise Value
Siloed$47M
Unlocked
Inventory Visibility
48 hoursReal-time
-100%
Stockout Reduction
$12M loss$2.1M loss
-82%
Customer 360 View
5 systems1 unified
Unified

"The Platinum program didn't just integrate our systems — it transformed how we think about retail operations. We went from 48-hour inventory blind spots to real-time visibility across 200+ stores. The $47M in unlocked value is just the beginning."

Catherine ParkChief Digital Officer, LuxeMart Retail Group
HBX

Helix BioSciences

Life Sciences|Enterprise OrchestrationTier 2
14 weeks deployment

Unifying clinical, manufacturing, and regulatory data: $28M in recovered value with full FDA audit readiness

Recovered Value
$0 visible$28M
Unlocked
Batch Release Cycle
18 days4 days
-78%
Deviation Backlog
23%3%
-87%
Inventory Write-off
$42M$8M
-81%

"In pharma, data integrity isn't just an efficiency issue — it's a patient safety issue and a regulatory survival issue. We had five world-class systems that couldn't tell the same story about a single batch. DuluthPath didn't just connect our systems; it gave us a single version of truth from molecule to patient. Our FDA auditors were genuinely impressed."

Dr. Patricia OkaforChief Quality Officer, Helix BioSciences
TGF

TransGlobal Freight Corp

Logistics|Platinum Transformation SuiteTier 3
16 weeks deployment

Multi-modal freight optimization: $35M in cost savings through AI-powered route intelligence and warehouse orchestration

Total Cost Savings
Fragmented ops$35M
Saved
Empty Miles
15%4.2%
-72%
Dock Utilization
62%91%
+47%
Detention & Demurrage
$23M/yr$6.8M/yr
-70%

"We moved 2.4 million TEUs last year across 40 countries, and every shipment touched at least 3 of our 6 systems. Before DuluthPath, my operations team was spending 60% of their time reconciling data between SAP TM, Oracle WMS, and FourKites instead of optimizing routes. Now they spend 90% of their time on actual logistics strategy. The $35M in savings was almost a side effect of finally having a single source of truth."

Viktor AndersenChief Operating Officer, TransGlobal Freight Corp
CE

Cascade Energy & Utilities

Energy / Utilities|Enterprise OrchestrationTier 2
10 weeks deployment

SAP S/4HANA + GE OSI Monarch + Salesforce: unified field-ops + customer billing across 11 western US states — $24M annualized recovery

Annualized Recovery
$0$24M
Unlocked
Billing Dispute Rate
9.4%1.8%
-81%
Mean Time to Restore
4.2 hrs2.6 hrs
-38%
Truck Roll Efficiency
62%91%
+47%

"During the December 2025 ice storm, DuluthPath's outage-to-bill loop kept our customer-care team a step ahead of every dispute. Salesforce knew the customer was out before we asked. SAP credited their bill before they called. We turned the worst storm in 12 years into our highest CSAT month ever."

Marina WhitfieldChief Operating Officer, Cascade Energy & Utilities
CF

Crestline Financial Services

Financial Services / Asset Management|Platinum Transformation SuiteTier 3
14 weeks deployment

Oracle ERP Cloud + Salesforce Financial Services Cloud + Workday: cross-asset risk visibility for $84B AUM — recovered 19 FTE-equivalents from manual reconciliation

Quarterly Close
14 days5 days
-64%
Comp Dispute Rate
6.0%0.4%
-93%
FTE Recovered
019 FTE
Unlocked
Audit Findings
23/yr2/yr
-91%

"The SOC 2 evidence pack was a nice-to-have. The real win was killing the 14-day close. Our audit committee now sees a verified flash close on day 5, every quarter. That alone justified the entire program."

Harrison LeeChief Financial Officer, Crestline Financial Services
AA

Auriga Aerospace & Defense

Aerospace & Defense|Platinum Transformation SuiteTier 3
18 weeks deployment

IFS Cloud + Salesforce + SAP Ariba: ITAR-compliant unified MRO + supplier qualification — cut audit prep from 9 weeks to 6 days

Audit Prep Cycle
9 weeks6 days
-90%
Supplier Qualification
5 months6 weeks
-70%
Deadstock Reduction
$19M$3.4M
-82%
On-Time MRO Returns
78%96%
+23%

"ITAR doesn't care that you have three world-class systems. ITAR cares that every signature, every part movement, every supplier touch is traceable in one place. DuluthPath's evidence layer became our audit trail. We went from dreading DoD inspections to inviting them in."

Colonel (Ret.) David VanceChief Information Security Officer, Auriga Aerospace & Defense
VP

Verita Pharma Distribution

Pharma / Wholesale Distribution|Enterprise OrchestrationTier 2
12 weeks deployment

SAP S/4HANA + Veeva Vault + Salesforce + Trackwise: DSCSA-compliant lot traceability + serialization visibility — recovered $12M in chargeback leakage

Chargeback Recovery
$0$12M
Unlocked
Recall Reaction Time
72 hrs4 hrs
-94%
Pricing Dispute Rate
11%1.2%
-89%
DSCSA Audit Findings
170
Eliminated

"Pharma distribution lives or dies on DSCSA compliance and chargeback margin. DuluthPath gave us both — single-pane lot traceability across SAP, Veeva, and Trackwise, plus a chargeback engine that catches contract-price mismatches before we cut the credit memo."

Priya RamaswamyVP Operations & Compliance, Verita Pharma Distribution

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