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GlossarySupply Chain KPI

On-Time In-Full (OTIF)

Measures the percentage of orders delivered to customers on time and with the complete quantity ordered. A critical supply chain performance metric. World-class is 95%+.

Key Benchmarks

World-class: 95%+
Manufacturing avg: 92%
Retail avg: 94%

See On-Time In-Full (OTIF) in action

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